Top 10 Questions to Ask Before Hiring a Masonry Contractor
Whether you're planning a retaining wall, a stone patio, small renovation, or a full-scale renovation, hiring the right masonry contractor will ensure your project goes off without a hitch.
In Auckland, including Northern coastal areas like the North Shore and Hibiscus Coast, where weather, soil conditions, and council regulations vary widely, choosing a skilled and reliable contractor can save you time, money, and stress.
At West & Sons Construction, we’ve worked with literally thousands homeowners across the region and know what separates a great masonry contractor from the rest. Here are the top 10 questions you should ask before employing a masonry contractor for your construction project.
1. Are You a Licensed Building Practitioner?
In New Zealand, any significant building work should be carried out by a Licensed Building Practitioner (LBP). This will ensure the contractor meets national standards for safety, quality, and compliance. At West & Sons Construction, we’re proud to be LBPs, giving our clients peace of mind that their masonry job is in expert, qualified hands. Also note that LBP licences cover a variety of trades. It is good to know which specific licences your team hold. Most licences will need to be updated every year, ensuring the qualification is current.
2. What Experience Do You Have With Masonry Projects in Auckland?
Auckland’s unique climate and terrain present specific challenges for masonry work. From volcanic soil to coastal moisture and challenging drainage situations. Your masonry contractor should have local experience and know how to assess the area and adapt materials and masonry techniques accordingly. Ask for examples of past projects in your area, whether it’s a stone wall in Devonport, a patio in Orewa, or a brick and block fence in Silverdale.
3. Can You Provide Construction Project References or Testimonials?
A reputable masonry contractor will be happy to share references from previous clients. Look for testimonials that mention professionalism, timeliness, and quality of work.
4. What Masonry Materials Do You Recommend and Why?
Not all masonry materials are the same. Your contractor should be able to explain the rationale of different options based on your budget, vision, and your unique environmental conditions. Whether it’s a natural stone for a garden wall or concrete blocks for a house foundation, a knowledgeable masonry contractor will help you navigate towards the best masonry material choice.
5. How Do You Handle Masonry Site Preparation and Drainage?
Efficient site preparation is essential for long-lasting masonry work. In Auckland, where heavy rain and shifting soil are common, drainage is especially important. Ask your masonry contractor how they plan to prepare the site, manage water runoff, and prevent future issues like cracking or erosion, especially in hilly, sloped areas like those found in the Hibiscus Coast.
6. What’s Included in Your Masonry Quote?
Before committing to a quote, ensure you fully understand what’s covered in it. Does it include materials, labour, permits, rubbish removal and cleanup? Is it with or without the Goods and Services Tax GST? Are there any potential unforeseen extra costs that need to be budgeted for? A transparent masonry contractor will provide a detailed breakdown and explain any variables that could affect the final price.
7. What’s Your Timeline for Building Completion?
Building delays can be costly and frustrating. Ask your contractor for a realistic timeline and how they handle unexpected setbacks. A professional masonry contractor will factor in weather, supply availability, and council approvals if required when estimating project time line.
8. Do You Offer a Warranty or Guarantee?
Ask your masonry contractor what kind of warranty they offer on materials. This shows confidence in their work and protects you if issues arise after completion. At West & Sons Construction we do a final walk through with our clients when a project is complete. If for any reason they are unhappy, which is a rarity, we rectify it, no questions asked.
9. How Will You Ensure Safety on The Construction Site?
On any building site, safety is non-negotiable. Your contractor should follow NZ safety guidelines and have a clear plan for managing risks. This includes protective gear, secure scaffolding, and safe handling of heavy materials. At West & Sons Construction, we prioritise safety for your family, our team and your property.
10. What Sets You Apart From Other Masonry Contractors?
Finally, ask what makes them different. Do they offer design support? Are they known for finishing on time? Do they use eco-friendly materials? A standout masonry contractor will have a clear value proposition and be passionate about their craft. At West & Sons Construction we are a family run business who put people first. We have a proud legacy in the trades, which have been in the family for over 100 years.
Why Do These Questions Matter?
Hiring a masonry contractor isn’t just about finding someone who can lay bricks, it’s about choosing a construction partner who understands your vision, respects your budget, and delivers quality that lasts the test of time. In Auckland, including the North Shore and Hibiscus Coast suburbs, where building standards are high and conditions can be unpredictable, these questions help you make an informed decision.
Why Choose West & Sons Construction For Your Masonry Project?
As Whangaparaoa-based Licensed Building Practitioners, West & Sons Construction brings dozens of years of experience, local knowledge, and a commitment to excellence. Whether you're building a retaining wall in Albany, a stone patio in Whangaparaoa, or a block fence in Red Beach, we tailor every project to suit your site, style, and goals.
For more information on Masonry, check out our recent blog; What is Solid Masonry? An In Depth Guide.
Choosing the right masonry contractor will without a doubt make or break your project. If you can ask the right questions from the outset, you’ll secure a professional team who not only meets your expectations but exceeds them. At West & Sons Construction, we believe in transparency, top-notch craftsmanship, and customer satisfaction—values that have earned us the trust of homeowners across Auckland, including the North Shore and Hibiscus Coast.